Skip to content
Career roles

Service & Maintenance Technician

S&M Tech

Keeps installed systems healthy: planned maintenance visits, reactive call-outs, and client support.

Service track · Level 3 · typically 2–4 years experience

What this role does

  • Carry out planned maintenance to checklists
  • Diagnose and repair faults on call-outs
  • Apply firmware updates in a controlled way
  • Write clear service reports and recommendations

Hands-on competencies

Demonstrated in the training room and signed off by the instructor.

  • Maintenance visit completed with report
  • Firmware upgrade with backup and rollback plan
  • Fault found and fixed on a third-party unit on the training bench

Required courses

Create an account to track your progress
  1. 1
  2. 2
    CCTV System Design & Installation

    CCTV & Surveillance · 38 hrs

  3. 3
    Uniview (UNV) CCTV Systems

    CCTV & Surveillance · 28 hrs

  4. 4
    Fire Detection & Alarm Systems (FDA)

    Fire Detection & Alarm · 36 hrs

  5. 5
    Nurse Call Systems

    Nurse Call Systems · 24 hrs

  6. 6
    Auxiliary ELV Systems

    Auxiliary ELV Systems · 34 hrs

  7. 7
    Vendor Platforms Primer

    Vendor Platforms · 16 hrs