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Nurse Call Systems

beginner 24 hours 3 modules 9 lessons 3 assessments Final exam 3 practical tasks Certificate valid 2 years

About this course

Design, install, integrate, and maintain nurse call systems for hospitals, care homes, and clinics. Covers call types and priorities, room equipment, wired and IP architectures, integration with telephony and mobile devices, applicable standards, and testing.

What you will be able to do

  • Explain nurse call call types, priorities, and the call-and-cancel cycle
  • Specify room equipment for wards, bathrooms, and specialist areas
  • Compare bus-based and IP nurse call architectures and their cabling needs
  • Integrate nurse call with DECT, Wi-Fi handsets, PBX, and fire alarm systems
  • Identify the relevant standards (UL 1069, VDE 0834, HTM 08-03, AS 3811)
  • Commission, test, and maintain a system to protect patient safety

Curriculum

210 min of reading
  • 1
    What nurse call systems do
    Preview 20 min
  • 2
    Call types and priority levels
    25 min
  • 3
    Room equipment and specialist areas
    25 min
  • Q
    Module assessment: Nurse Call Fundamentals
    5 questions · pass 80%
  • 1
    Bus-based and IP architectures
    25 min
  • 2
    Cabling, power, and installation
    25 min
  • 3
    Integration with telephony, mobile devices, and other systems
    25 min
  • Q
    Module assessment: System Architecture, Installation & Integration
    5 questions · pass 80%
  • 1
    Nurse call standards and regulations
    20 min
  • 2
    Commissioning and acceptance testing
    25 min
  • 3
    Maintenance and service
    20 min
  • Q
    Module assessment: Standards, Testing & Maintenance
    5 questions · pass 80%

Final exam

15 questions including field scenarios and image questions · 25 minutes · pass mark 80%. Unlocks when every lesson and module assessment is complete.

Locked

Practical sign-off

Hands-on tasks a supervisor must watch you complete and sign off before your certificate is issued.

  • 1

    Install and commission a patient room

    Bedhead, handset, bathroom pull cord, presence/reset, and corridor light, 100% tested.

  • 2

    Program escalation and zoning to a clinical brief

    Demonstrate day/night zones and escalation to the clinical lead.

  • 3

    Test the handset messaging integration

    Calls arrive with correct text; accept and reject escalate as designed.